We make it easy with our all-in-one Support Packages to manage your online services.
For static brochure websites that don’t require many updates.
Basic
$924 per year
- Suited to brochure websites
- Up to 2 hours of updates and changes*
- Constant plugin and security updates
- Daily database backups**
- Weekly file & database backups
- All inclusions***
For basic eCommerce websites with priority support.
Medium
$1595 per year
- Suited to eCommerce
- Up to 4 hours for updates and changes*
- Constant plugin and security updates
- 4x4 hourly database backups daily**
- Weekly file & database backups
- Priority support and updates
- All inclusions***
For complex eCommerce and/or larger websites requiring more resources.
Advanced
$2585 per year
- Suited to larger, more complex websites
- Up to 6 hours for updates and changes*
- Constant plugin and security updates
- 4x4 hourly database backups daily
- Weekly file & database backups
- Highest priority support and updates
- All inclusions***
Prices are inclusive of GST.
* If you reach the maximum time for support and updates, you have the choice to either upgrade to the next plan or stay on the current plan and updates & requests will be charged at our hourly rate and invoiced at the end of each month until your support subscription renews. We keep timesheets to record all updates and support requests.
***Inclusions
- Super easy to use front end editor
- Website edit requests by email
- Ongoing core software updates and license fees
- Web Hosting fees
- Automatic image optimiser for faster page loads
- Free domain name renewals
- Constant uptime monitoring
- Unlimited file & image storage (as per reasonable use)
- Broken link monitoring
- New content automatically indexed by Google
- 'The best Wordpress SEO tool' (Improves your website search rankings)
- Off-site backups
- Google MyBusiness listing by request (visible on Google Maps and search results)
- Google Analytics
Serious security
- We do vulnerability updates as they become available*
- Your website is constantly updated to the latest version software
- All our websites are served over a secure connection (https)
- Dedicated VPS web hosting
- Safeguarded from brute force attacks & unauthorised logins
*Old loopholes become known to more hackers over time
Dedicated Hosting
With our Australian dedicated web server hosting your website will be more stable, secure and blazing fast!
Your website will not be sharing web hosting with unknown websites (as with 'cheap' web hosting), avoiding security and performance issues.